We sell cutting tools. The kind that break. Constantly.
That’s why nobody replaces them for free when they break.
Except us.
Broken. Dull. Welded to the part because you tried to fix it and then snapped off with a hammer. Doesn’t matter. Send us a photo and we’ll send you another one, free, for the life of the tool.
We’d ask you to take better care of the next one, but we both know that’s not going to happen. We’re here for you either way.
Past 4 a year we ask you to post the dead one back before the next goes out. Nothing is ever refused.
Exchange a tool